| Check In | 3pm-10pm with late check in option |
| Check Out | 11am |
| Rates Policy | To upgrade your room amenities and services, please contact the Front Office. Guest registration forms must be signed on arrivals. An additional fee shall apply |
| Amenities | Pool and Hot tub are seasonal, weather permitting; see pool policy for rules and regulations. Fitness center 8am-9pm see gym policies for rules and regulations. |
| Breakfast | Temporarily don’t offer breakfast |
| House Keeping | Room cleaning shall be performed by request only; from 8:00am - 3:00pm. If the Guest requires a specific time for room cleaning, please make arrangements at the Front Office. |
| Child Policy | Must Be Supervised. Not allowed in the bar after 9pm. No running around hotel halls |
| Infant bed/baby Cot Hire | Infant bed/baby Cot Hire Complimentary upon request (subject to availability). |
| Pet Policy | The Phoenix Inn Resort is dog friendly and accepts dogs; a maximum of two dogs per room. A charge of $45 per night per dog applies. Service dogs are always welcome at no charge. |
| Parking | Free parking Available |
| Payment Methds | The Phoenix Inn Resort accepts Visa, Master, American Express and Discover credit cards, as well as PayPal as an online payment method. Please present the same credit card used to guarantee your boking when checking-in or making payment. |
| Accessibility | The Hotel is elderly friendly. |
| Non-Smoking | This is a Non-smoking hotel within its public areas, rooms, and suites. |
| Cancellation/No Shows | Cancellations made 7 days before arrival deposit mayberefunded or used as credit towards guest next stay. Any Cancellations made less the 7 days before arrival will not be arefund but can be credited towards future stay. No Shows will not be refunded the deposit and will not be able to use the deposit as credit. |
| Quiet Hours | Quiet time starts at 9pm |
| Deposit | Guests who want to make a reservation at The Phoenix Inn Resort must make a deposit of one night’s stay to confirm the reservation. The deposit can only be paid by credit card. The full amount shall be charged from the credit card 3 business days prior to arrival. For Corporate or Group guests, the rest of the amount shall be charged according to terms set in the Corporate or Group Contract and/or offer. The deposit will be released when guests checking out without any damages or extra charges. |
