Accessibility Statement

We Respect the Dignity and Independence of Persons with Special Needs

Our hotel is committed to making our facilities, amenities, and services accessible to guests with disabilities.  Below is a description of the accessible features of the hotel in its public and guest room spaces.

Accessible Public Spaces

  • The hotel is non-smoking.

  • The main entrance is wide enough for wheelchairs.

  • Elevators have access to each floor.

  • There is an accessible washroom on the first floor.

Accessible Guest Room Spaces

  • Wheelchair-accessible rooms are available upon request. 

  • Telephones are located next to the bed and reachable.

  • Accessible rooms have roll-in showers in the bathroom.

  • Showers seats are available upon request.

  • Visual, flashing fire alarms are equipped in accessible rooms in case of fire.

Website Accessibility 

Phoenix Inn Resort is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

  • Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. 

  • Compatibility with browsers and assistive technology

Phoenix Inn Resort Website is designed to be compatible with assistive technologies including Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies. Accessibility of Phoenix Inn Resort Website relies on the functionality of the particular combination of web browser and any assistive technologies or plugins installed on your computer.

  • Limitations and alternatives

Despite our best efforts to ensure accessibility of the Phoenix Inn Resort Website, there may be some limitations. Please contact us if you observe an issue in accessing our website.

Feedback & Contact

We welcome your feedback on the accessibility of Honor’s Haven Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.